SMS TERMS & CONDITIONS

On Hold Pros SMS Program

Operated by SBray Productions, LLC DBA On Hold Pros.

Program and message types

You may choose to receive service texts about your inquiry, requested callbacks and telephone-audio project updates. You may separately choose marketing texts with offers and updates about on-hold messaging, telephone audio and voice services. We send only the message types you have agreed to receive. Message frequency varies based on your interactions and, for marketing, our offers and updates.

Optional enrollment

Enter your phone number in our inquiry form and select the consent checkbox for each message type you want. Both consent boxes are optional and unchecked by default. Consent is not a condition of purchase. You can submit an inquiry without consenting to texts. Providing a phone number alone does not enroll you. You must be the account holder or authorized user of the number you provide.

Message and data rates

Message and data rates may apply according to your mobile carrier plan. Contact your carrier for details about your plan and any charges.

Stopping messages

Reply STOP to unsubscribe from the On Hold Pros SMS program. After your request, you may receive a single confirmation of your opt-out and will receive no further program texts unless you choose to enroll again. To enroll again, use our inquiry form and provide fresh consent.

Help and contact

Reply HELP for help, or use the On Hold Pros contact form at onholdpros.com/contact for questions about this program, your consent or your project. You can also write to SBray Productions, LLC DBA On Hold Pros, 10235 Widgeon Way, New Port Richey, FL 34654.

Delivery

Delivery depends on your carrier and network availability. Carriers are not liable for delayed or undelivered messages. Availability may vary by carrier and device.

Privacy

Please review the On Hold Pros Privacy Policy at onholdpros.com/privacy-policy. Mobile information, SMS opt-in data and consent will not be sold or shared with third parties or affiliates for their marketing or promotional purposes. Service providers may process this information solely to deliver and support our messaging program.

Changes

We may update the program or these terms by posting revisions here. If we materially change the purposes for which you consented to receive texts, we will obtain any additional consent required before sending those messages.

These SMS terms describe the optional messaging program. Quotes, project scope, pricing, licensing and production services are addressed separately in your project agreement or invoice.

SBray Productions, LLC DBA On Hold Pros